Insurance & pricing

Is Physical Therapy Covered by Insurance in Hawaii?

In most cases, yes. Getting physical therapy covered by insurance in Hawaii is straightforward with us — Virtual PT Hawaii bills insurance just like an in-person clinic, and we're in-network with HMSA, Traditional Medicare, TRICARE West, UHA, UnitedHealthcare and more. However, with virtual PT, most plans require a physician referral first — Nora will help you get one if you don't already have one, then verifies your benefits, copay, and coinsurance before your first visit, so you know what you'll pay. No surprise bills.

Verify your benefits Call (808) 726-2257
Insurance made simple

We bill insurance, just like a clinic. We just make it easier.

We walk you through your benefits, copay, and coinsurance before your first visit. You know what you'll pay. No surprise bills.

Verify your benefits
Nora
Nora verifies your benefits within 24 hours. Real-time API verification rolls out soon.
Currently in-network
Cash-Pay$
Aetna
AlohaCare
Cigna
Devoted Health
Hawaii Medicaid (HOKU)
HMAA
HMSA
Humana
Medicare Advantage
MVA / No-Fault
Ohana Health Plan
OWCP
PSWA
Traditional Medicare
TRICARE West
TriWest
UHA
UnitedHealthcare
VA
Work Comp
Not currently accepted: Kaiser Permanente. If you have Kaiser, call (808) 726-2257 to discuss cash-pay options.
HIPAA Compliant
BAA in place
BAA-Secured Infrastructure
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Real-time Verification
Launching shortly
Know what you'll pay

Let's verify your coverage.

Send your plan details and Nora checks your benefits within 24 hours — copay, coinsurance, and visit limits — before you ever book.

Verify your benefits Talk to Kai
How it works → Free movement screen → Meet Brian Jones, DPT →
Common questions

Insurance, answered plainly

Is virtual physical therapy covered by insurance in Hawaii?

In most cases, yes. We're in-network with HMSA, Traditional Medicare, TRICARE West, UHA, UnitedHealthcare, and more. Coverage details depend on your specific plan, which is why we verify your benefits before your first visit rather than guess.

Do I need a physician referral for virtual PT?

Most plans require one for virtual PT specifically. If you don't already have a referral, our team helps you get one before your evaluation — it's part of the intake process, not something you have to arrange on your own first.

What if my insurance isn't listed on this page?

Reach out and we'll check — payer contracts change, and we're actively adding more. If we're not in-network with your plan, we'll tell you directly rather than bill you and hope it works out.

Will I know what I owe before my visit?

Yes. Nora verifies your copay, coinsurance, and visit limits ahead of time, so you have a real number before you book — not a surprise bill afterward.